D. Justhy's Blog

"Getting to Yes, Now!"

Three Superior Human Skills in the Digital Age

Technological advancements have allowed for organizations to stay connected to people within and outside the company walls. While face-to-face interaction isn’t the norm today, technology has brought forth the need for managers and subordinates to develop a specialized set of human skills that can help employees navigate these technological times.

In-season skills in the age of technology

While new skill sets are certainly prized, managers around the world stress on three traditional skills which are essential for employees of the digital age. In fact, managers and business leaders believe that these evolved traditional skills will help their personnel better manage the challenges and opportunities of new-age technology-based organizational environments.

Here are three superior human skills that you need to cultivate, in order to be successful in the digital age:

  1. Collaboration

With new technology being developed on a continuous basis, technical know-how will only get more specialized and out of reach. It’s important for personnel with this new knowledge to work together with their team, to facilitate sharing of technical knowledge and experiences.

Additionally, with team members working remotely from various corners of the world, collaboration with both people and machines becomes a priority to effect positive operational and strategic results.

  1. Communication

While technology has certainly been a blessing to organization-wide communication, it must be acknowledged that a lot of information gets lost in the system. Technology can only do so much when it comes to data processing, analysis, and communication. The rest is up to people.

From something as simple as tips on troubleshooting to highly confidential business information, employees need to learn how to navigate this complex technological landscape in order to effectively communicate pertinent information to their peers and supervisors.

  1. Emotional Intelligence

Technology has long been credited for being the cause of the loss of humanity in today’s organizational setting. While it’s debatable whether this is an undeserved allegation or not, the operational and strategic benefits of being emotionally responsible and responsive must be recognized.

The ability to sympathize, empathize and connect with people is a human gift, one that must be actively cultivated by employees across the organization. Being able to express and navigate emotions will help employees read non-verbal cues that data and technology fail to identify, allowing business leaders to take important decisions.

Human skills will only serve to complement digital know-how. Developing and cultivating these skills will equip employees with the skills needed to be successful in this digital age.