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Why Digital Transformations In Governments, Need This New Competency

According to an IDC Insight, by 2020, as Artificial Intelligence is more widely adopted in back-office systems and citizen self-services, 15% of national government workers will shift their job roles to more complex, idiosyncratic tasks, problems, and interactions.

While governments throughout the world work to digitally transform, in order to provide better quality services to citizens, while improving the efficiency, effectiveness and delivery of government programs and services.

The primary challenge lies not in the availability of technology but rather in the lack of effectiveness by government organisations at scaling their digital business.

Gartner’s digital business survey was conducted from September through December 2017 among 372 digital decision makers in six countries (U.S., Canada, U.K., Australia, India and Singapore) and across six industries (financial services, government, manufacturing, retail, healthcare and education). It included 60 government respondents. To be included in the survey, all organizations had to have a minimum annual revenue of $250 million.

The survey results indicate a lack of effectiveness by government organizations at scaling their digital business and two possible internal barriers are envisaged, according to a senior analyst at Gartner. They were:

  1. Misalignment between digital strategy and business priorities, and
  2. A lack of urgency and readiness for change

While there is no question that our world will be paying a very high price for this, how can leaders in government organisations, start to eliminate these two barriers?

…we are all blessed with the ability to adapt, through learning.

Fortunately, we are all blessed with the ability to adapt through learning. The only challenge is to accelerate this learning.  To this end, in my book The Billion Dollar Byte, I introduce a new competency termed “datapreneurship”.

People with the datapreneurship competency know exactly how technology transforms businesses and they are naturally driven to get purposeful outcomes.

When governments invest in their datapreneurs, they have a better chance of successfully achieving their digital transformation ambitions. Without datapreneurs, governments are certain to grope around in dark ages.